Genuine Cummins PartsDealer NewsletterJanuary, 2017

��Page 3: 2017 X15 Initial Dealer Parts Stocking Program

��Page 4: New Design For ISX EPA 07 DPFs

��Page 5: ISX EPA 2010 and 2013 ReCon DPFs

��Page 6: Cummins Heavy-Duty Overhaul Program

��Page 7: INLINE mini

��Page 8: Thermal Recirculating Valve

��Page 9: Encore Xtra Extended Coverage

��Page 10: SmartSaver6 MidRange Injector Kits

��Page 11: Variable Geometry Impactor Breather

��Page 12: AutoSubscribe Changes for Service Lit

��Page 13: B6.7 With Stop-Start Technology

��Page 14: ISX15 Now Available With 1850 ft-lb of Torque

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2017 X15 Initial Dealer Parts Stocking PromotionThe 2017 X15 Initial Dealer Parts Stocking Promotion is designed to encourage dealers to stock parts required to complete minor repairs on the 2017 X15. Dealers will receive a recommended parts stocking list in Q4 2016 which contains the part numbers and quantity of parts eligible for this promotion.

To better serve our customers and encourage dealer participation, Cummins developed a special parts return program. If the parts purchased from the recommended parts stocking list do not sell within two (2) years, dealers will be able to return them with no return fee or impact on the dealer’s annual return allowance. This program will apply to the recommended 2017 X15 initial stocking quantity purchased by a certified Cummins dealer, during the period of November 15, 2016 through September 30, 2017.

In order to qualify for the 2017 X15 Initial Dealer Parts Stocking Promotion special parts return program, the dealer must meet the following conditions:

�� Purchased parts must have been on the recommended parts stocking list and purchased at the recommended quantity during the period of November 15, 2016, through September 30, 2017.

�� Parts must be stocked at the dealer for a period of two (2) years. If, after that period, a dealer has stock remaining from the initial recommended parts stocking list purchase, they will have 90 days to return the product to the location from which they purchased the parts.

�� Parts that supersede or become obsolete (with a disposition code of scrap) during the two (2) year required stocking period will be eligible for credit in the quantity of the initial stocking recommendation. Parts that supersede or become obsolete with a disposition code of use up will not be eligible for credit because they are still saleable parts.

�� The special parts return program is only valid on parts purchased at the recommended quantity during the initial stocking order.

Recommended parts purchased in subsequent orders will still be covered by the normal annual returns policy; however, they will be subject to standard returns allowance and return fees.

�� No return fee will be charged for the returned parts unless the part packaging is damaged to the extent that it must be repackaged after return. Normal quality inspection rules are applied in that the return inspection must find the part(s) to be in the same condition as originally sold without rust and/or damage to receive credit.

�� Returns accepted against the 2017 X15 Initial Dealer Parts Stocking Promotion will not be counted against the dealer’s annual return allowance.

�� Dealers will be reimbursed for returned parts at the price paid on the invoice at the time of the original purchase.

�� 2017 X15 Initial Dealer Parts Stocking Promotion parts may only be returned to the location from which they were initially purchased and must be accompanied by the original invoice.

If you have any questions please contact your local Cummins Distributor.

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Introducing the NEW Cummins ISX EPA ‘07 Diesel Particulate Filter (DPF) The innovative new design of the Cummins ISX EPA 2007 DPF exceeds the technical performance of non-genuine DPF’s, and even the preceding Genuine Cummins DPF. The new design of the substrate wall doubles the DPF’s ash holding capacity, reduces engine backpressure and increases the recommended service interval to 500,000 miles (804,672 km) from 250,000 miles. This all adds up to real value for your customers.

This improved DPF provides reduced back pressure on the engine which improves the overall engine performance and reliability, while the increased ash capacity results in less frequent cleaning and active regenerations. When compared to the previous Cummins DPF, trucks should require up to 30%* fewer active regenerations and up to 2% improvements in fuel economy. Providing fit-it and forget-it savings for your customers.

Cummins recently conducted an analysis of a Genuine Cummins DPF and a non-genuine DPF. This analysis showed that due to a smaller median pore size and thicker walls, non-genuine DPFs have lower cell density and lower porosity. These differences resulted in higher back pressure and a faster rate of soot build-up. Additionally, our analysis discovered that non-genuine DPFs can be more susceptible to cracking due to rapid changes in temperature.

While a non-genuine DPF might seem cost effective up-front, the reality is that the need for more frequent cleaning, reduced performance and additional downtime will increase expenses in the long run.

*Annual calculations based on an estimated 250 miles per day at 5 days a week. † Estimate based on improved service interval and estimated fuel economy savings.

When talking to customers about ISX EPA 2007 DPF part numbers 4388409, 4388410 and 4388411 please refer to marketing bulletin 5410625 to help illustrate the above benefits.

Improved ISX EPA 2007 DPF

Features Benefits

Lower Backpressure

Up to 2% better fuel economy.

2x higher ash capacity

500,000 mile service interval

Improved design and material

Up to 1.5 times more durable

Correct precious group metal loading

100% emissions compliant

All of these benefits can provide owners with savings of up to $3,000† over the lifecycle of the DPF.

New Cummins ISX EPA ‘07 Diesel Particulate Filter.Better Technology. Better Value.

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ReCon Diesel Particulate Filters (DPF). For EPA 2013 and EPA 2010 ISX15 and ISX12 engines.

Cummins is now offering owners of EPA 2013 and EPA 2010 ISX15 and ISX12 engines ReCon DPF options for their replacement needs. Cummins ReCon DPFs

are thoroughly cleaned and examined using a proprietary multi-step process that ensures long-lasting performance, reduced engine backpressure and ash holding capacity similar to that of a new Genuine Cummins DPF.

As ash builds up in the DPF and reduces its performance, customers have a choice between cleaning and replacement. Cummins recommends a ReCon DPF exchange when possible. Cummins has found that the combination of heat, ash and residual chemicals in a DPF can bond together and create a resistant material that cannot be easily displaced through suction or forced air. Additionally, field cleaning methods that use a combination of air pressure and heat are not always effective or accurately verified before the DPF is reinstalled.

Cleaner Is Better. The Cummins factory multi-step remanufacturing process includes advanced cleaning and validation techniques which ensure all ReCon DPFs are clean, Every™ Time. These steps include an inspection process, pneumatic air cleaning, a wet and dry cleaning process as well as a proprietary visual imaging inspection. Cummins proven techniques and advanced technology subjects every ReCon DPF through a controlled factory process to ensure that each DPF is restored to near-new performance specifications.

For more information on Cummins ReCon DPFs please reference Bulletin 2878897 or contact your local Cummins distributor.

Better To The Core.In an effort to help clarify good core / bad core evaluation and acceptance for ReCon DPFs, Parts Professional 71: ReCon DPF Core Acceptance training has been created and is now available on QuickServe Online.

Additionally, DPF Core Return Standards poster (Bulletin: 2878908) is currently available for ordering. Please make sure to reference the above training and poster to help your customers avoid unexpected core bills.

Cummins ReCon® Diesel Particulate Filter (DPF).Better Technology. Better Value. For EPA 2010 and 2013 ISX.

Cummins Corporate – Small Poster - US (TEMPLATE)

Damaged DPF Core – DCMelted Filter Bricks

Cracked Filter Bricks

Rim Crack

Damaged Housing

Inlet/Outlet Gouge Damage

Soot lined on the inside of canister (outlet side)

Note: In some rim-cracked filters, the bricks will appear to be clean due to the soot passing between the canister and brick. Soot passes between the filter and canister and appears on the side of the rim. This is caused by a melted brick.

Damaged – Depth Damaged – Length Damaged – Quantity

Undamaged DPF Core – DVisible Stamping or WritingTypical Reusable Filters

There is almost always a high concentration of soot on the inlet side.

The outlet side, with an alignment ring (shown above), should be free from soot when the brick is not melted, cracked or saturated with foreign material.

DPF Core Return Standards*

*For EPA 2010 ISX enginesFor additional details, please refer to the ReCon Core Acceptance Handbook on QSOL.

351435_Cummins_Poster.indd 1 4/6/15 5:25 PM

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Cummins Heavy-Duty Overhaul ProgramCummins is pleased to announce it will be continuing the Cummins Overhaul Program with the same great customer savings structure for 2017.

The goal of the program is to increase Genuine Cummins Parts sales by offering additional discounts for customers in need of a Heavy-Duty engine overhaul. This chart shows how the three levels of savings are applied for each engine model.

*All three N14 cylinder heads must be purchased / **Parts total EXCLUDES core. Totals include all parts with a Cummins new or ReCon® part number, including Cummins branded belts and Cummins/Fleetguard® filters.

The first level of savings occurs when customers choose to purchase an overhaul kit and corresponding cylinder head. Since the program first started, sales data shows that nearly 90% of overhaul kits are being sold with a head. This means that 90% of your customers are instantly qualified to redeem the first level of savings.

Our data also shows that customers who are performing overhauls are often choosing to replace a combination of injectors, fuel pumps, lube pumps and thermostats. If their combination of additional parts doesn’t qualify them for the second level of savings, it’s easy to show them how spending a little bit more can pay off by saving them an additional $400 or $500. If the customer chooses to replace the above parts and a camshaft, connecting rods, EGR, or aftertreatment components, chances are good they’ll qualify a total savings of either $1,200 or $1,500.

It’s important to keep the Cummins Overhaul Program in mind when quoting overhauls to your customers. By understanding the various levels of savings it’s easy to guide your customer through the most cost effective overhaul solution.

Marketing bulletin 2878827 is currently available to help you inform your customers about the Cummins Overhaul Program. Contact your local Cummins distributor today or visit: QuickServe for all the details concerning the Cummins Overhaul Program.

The above bulletin has also been translated into Spanish and French. As well as being adjusted to reflect savings in Canadian currency.

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Cummins INLINE™ miniThe Cummins INLINE mini is a Bluetooth-enabled Vehicle Datalink Adapter for Heavy Duty vehicles. Expected to be available early Q1 2017; it allows a smart phone or tablet to wirelessly receive fault codes from on-board Electronic Control Units (ECU) for the Engine, Transmission, and Brake System. The INLINE mini has an integrated 9-pin connector that plugs directly into the SAE J1939-13 diagnostic connector on the vehicle.

The INLINE mini is designed for use with Cummins mobile applications, available for both iOS and Android platforms.

Features �� Compatible with iOS and Android Apps

�� Integrated 9-pin connector

�� Bluetooth Wireless Communication

�� Automatic CAN data rate detection

�� Push-button pairing activation

�� Power/Data LED status Indicator

Specifications

�� Dimensions: 3.1”x1.6” x1.6” (78x41x41mm)

�� Power Requirement: 6-32 VDC, 0.3A max

Protocols Supported:�� SAE J1939 (250 or 500 Kb/s)

�� CAN (250 or 500 Kb/s)

�� ISO15765 (500 Kb/s)

�� SAE J1708/J1587 (9600 b/s)

Processor: MCF52258 ColdFire (32-bit, 64MHz)

Memory: RAM: 576 KB FLASH: 2.5 MB

Bluetooth: 4.2 BR/EDR Class 1.5 (15mW)

Wireless Certifications: FCC (US), IC (Canada), CE (European Union), TELEC (Japan), KCC (Korea)

EMC Certifications: EN 301 489-1:V1.9.2 (2011-09), EN 301 489-17:V2.2.1 (2012-09)

Safety Certifications: EN 60950-1:2006 (2nd Ed.) + Am 1:2010 + Am 2:2013

Part Number: 529990900

The Cummins INLINE mini is expected to be available early Q1 2017. With an upgraded app being publically launched around April 2017. Look for more information about INLINE mini in the near future.

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Thermal Recirculating Valve: Cold Weather StartsOperating in extremely cold temperatures is challenging. That’s why Cummins has developed the Thermal Recirculating Valve (TRV) to help insure the fuel system on ISX engines receives diesel fuel at the optimal temperature for cold weather starts.

The free flow of diesel fuel depends on its temperature, pour and cloud points. The phenomenon of fuel thickening in cold environments is referred to as waxing (gelling). If the engine is operating below the cloud point of the fuel, wax crystals will circulate with the

fuel. Pour point depressants only reduce the size of the wax crystals in the fuel, they do not alter the temperature at which the wax crystals form. Gelling can cause difficulty starting an engine and restrict fuel flow during extreme cold weather conditions. Fuel begins to cloud below freezing and will start to wax or gel around 15oF (-9oC)

The only known method to prevent wax formation in fuels is to use a lower cloud point fuel or maintain the temperature of the fuel above the cloud point.

How The Thermal Recirculating Valve WorksThe Thermal Recirculating Valve (TRV) is a mechanical valve that recirculates the return fuel back to the engine’s suction filter until the fuel from the tank is warm enough for the engine to operate at maximum efficiency.

Tank supply fuel is < 25˚F

TRV In The Open Position:Fuel in tank is 25˚F or below.

Return Fuel

FuelTank

Suction Filter

FromEngine Tank supply

fuel is > 25˚F

TRV In The Closed Position:Fuel in tank is 25˚F or below.

Return Fuel

FuelTank

Suction Filter

FromEngine

The TRV is in the open position when the fuel in the tank is below 25o F. When in the open position, warm fuel from the return line mixes with incoming cold fuel from the tank. This mixing of fuel provides the engine’s fuel system with warm diesel fuel.

The TRV is in the closed position when the fuel in the tank is above 25o F. The closed position of the TRV mimics the natural state of the engine, allowing the warm return fuel to be directly returned to the fuel tank increasing the temperature of the fuel in the tank.

The thermal recirculation valve service kit can be ordered using part number 4376341.

Installation instructions can be found in Service Bulletin 4908442.

For more information on cold weather operation please see: Operation of Diesel Engines in Cold Climates Service Bulletin 3379009

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Encore Xtra™

Earlier this year Cummins introduced Encore Xtra, a new in-service extended protection plan for ISX (EPA 2010 and 2013), ISX12 G (EPA 2013) & ISL G (EPA 2013) automotive engines in the United States and Canada. Encore Xtra provides increased residual value at the time of resale and also keeps owners of Cummins engines in the Genuine OEM channel. This means reduced total cost of ownership over the life of the engine and extended protection that is transferable to subsequent owners.

Eligibility and Requirements:�� The engine must be outside of 18 months

from the date-in-service (DIS) or have reached 200,000 miles, whichever occurs first. Existing extended coverage must be expired and cannot be combined with a separate Fuel Pump extended coverage. This plan is available to the first and subsequent owners of the Engine. Coverage is available one time, per owner.

�� Encore Xtra coverage does not apply to Cummins ReCon engines.

�� Inspection and repairs completed

�� Inspection form completed and signed by an authorized Cummins distributor or dealer.

�� Engine must be within the listed years and mileage from DIS:

�z ISX 6 years/650,000 miles

�z ISX12 G 5 years/500,000 miles

�z ISL G 5 years/400,000 miles

The following Enxore Xtra Sale Tool was developed to help parts and service associates walk customers through the Encore Xtra coverage and incentive program:.

Encore Xtra Sales Tool: (#5410591) Available upon request through your local Cummins Sales and Service marketing contact.

Encore Xtra Customer Brochure: (#2878926)

For more information including pricing for Encore Xtra and other Cummins Warranty information or to request printed versions of the above bulletins please contact your local Cummins Sales and Service marketing contact or follow your standard literature ordering process.

Extended Coveragefor ISX Engines

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SmartSaver6 Injector KitsIn May, Cummins released the SmartSaver6 Injector Kits for ISB5.9 and ISB6.7 on-highway applications. Cummins SmartSaver6 Injector Kits contain six ReCon injectors that have been remanufactured to Cummins precise standards for quality and performance. These injector kits are available for 2002-2012 ISB5.9 and ISB6.7 diesel engines that have the high-pressure common rail (HPCR) fuel system.

SmartSaver6 Part Number

Engine Model Year (MY)

5263318-6R 2002 - 20045263316-6R 20045253221-6R 2004 - 20075253220-6R 2007 - 20104994928-6R 2010- 20125256034-6R 2010- 20125254261-6R 2010- 2012

SmartSaver6 Injector Kits are meant to incentivize customers to replace all six injectors at the same time. The pricing of the kits will allow customers to save up to 30-35% vs. the cost of buying six injectors individually. That’s better than buying five and getting one injector for free!

Marketing bulletin 2878929 highlights the customer benefits of the injector kits and is currently available. Please use this flyer to reach out to your customers and explain the benefits of replacing all six injectors at the same time using the SmartSaver6 Injector Kits. Contact your local distributor for a complete list of available part numbers and pricing.

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NO MORE CRANKCASE BREATHER REPLACEMENTS!Introducing the Variable Geometry Impactor Breather for ISX15 engines CM871 and later.

Cummins has developed a variable geometry impactor breather that is now compatible with ISX15 CM871 and later ISX15 engines. This is a MAINTENANCE FREE filtration device that contributes to reduced total cost of ownership by eliminating the need to replace filtration media.

In a perfectly sealed engine, a crankcase ventilation system (aka – breathers) would not be required. However; due to leaks across key interfaces, pressure within the crankcase builds up and needs to be vented.

Engines have breathers to control the escape of blowby gases from the engine. Blow-by is traditionally known as the gas and oil that escapes the engine combustion chamber into the crankcase. Between 60 and 90% of engine blow-by is created when combustion gases escape past the piston rings.

The variable impactor breather and caolescer breathers both have the same function: to filter the gases thereby helping to limit oil consumption and meet emissions regulations. The difference between the two breathers is the technology used to achieve this function.

Instead of using filtration media, the variable geometry impactor breather has nozzles that open and close in response to crankcase pressure. The higher the blowby flow rate, the wider the nozzle opens.

The variable geometry impactor insert is a direct replacement for the current coalescer filter. There are no changes to the mounting bracket, plumbing, heater, insulation or calibration. The new breather element is a drop-in replacement for the current coalescing breather element.

While the variable geometry impactor breather will help to reduce oil oxidation, Cummins is NOT changing the recommended oil drain intervals with the adoption of the new breather.

The new maintenance free variable impactor breather is completely emissions compliant and can be ordered only through Cummins Distributors using PN3691476.

Please refer to TSB150147 for further information.

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Autosubscribe Program Changes for Service InformationThe Autosubscribe program has historically supported dealer certification requirements for service information at locations that have chosen not to subscribe to QuickServe Online. This included printed manuals and wiring diagrams for each engine model for which the dealer is certified. Based on feedback from our customers and advancements in internet availability, we will be implementing a new approach to meet the service information needs. The new process will phase out the automatic shipments of printed manuals and wiring diagrams, while still allowing an optional approach for locations that may still require hard copy publications.

COMING SOON: In response to feedback regarding the delay in invoicing compared to material receipt, dealers will be able to “Opt In” on their Service Provider Profile in WWSPS to receive a list of all New & Revised Service Publications. This will enable you to order all required printed literature through your established ordering processes and eliminate any delay in the process.

Please contact your local distributor for additional information on upcoming program changes and timing.

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B6.7 Stop-Start Technology Reduces Fuel Use by Up to 15%Whether it‘s a box truck delivering office supplies, a pickup-and-delivery truck with parcels or a refuse truck picking up trash, this advanced technology on Cummins B6.7 engine for 2017 has the potential to cut fuel use and costs while reducing greenhouse gas (GHG) emissions and noise.

Cummins Stop-Start technology delivers substantial fuel economy savings (3 percent to 15 percent) in vehicles that spend a lot of time idling. When the vehicle stops, the Electronic Control Module (ECM) checks critical components to ensure 100 percent restart capability, then stops the fuel flow to the engine and goes into standby mode. The engine restarts the instant the driver lifts their foot off the brake pedal.

Stop-Start will be offered as an option with the 2017 B6.7. Interested customers can work with OEM dealers for this capability to be offered.

Even while the engine is stopped, key systems continue to run, including the HVAC fan, interior lights, radio and GPS-connected devices, by seamlessly switching to battery power. The Stop-Start option will include a compatible transmission, long-life starter motor, smart alternator, deep cycle battery, battery charge sensor and next-generation ECM.

While it may sound complex, the way Cummins Stop-Start technology works is incredibly simple. Check out the video here showing exactly what drivers and owners can expect from a vehicle equipped with Stop-Start technology. This video is a great tool for showing customers the benefits of Stop-Start while making them comfortable with the technology.

To learn more about the 2017 Cummins B6.7, see cumminsengines.com. Or view the Stop-Start video, here.

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Torque It Up: 1850 lb-ft Now Available in ISX15 400 hp-to-475 hp RatingsBig torque used to be reserved for high horsepower ratings above 500 hp for the Cummins ISX15 engine, but now, customers who want the best of both worlds can order an ISX15 with 1850 lb-ft of peak torque at 400 hp, 450 hp or 475 hp. Prior to this, customers had to spec a 485 hp or 500 hp rating to get 1850 lb-ft.

These three new fuel-efficient ratings make full utilization of the low-end torque available in the ISX15, which can be accessed at engine speeds as low as 1000 rpm. Higher torque at lower rpm means less shifting and higher average road speeds, especially in mountainous terrain. This increases driver satisfaction as it improves fuel economy.

Customers operating at 80,000 lb or less, or on hilly or flat terrain should continue to use ISX15 SmartTorque ratings with a peak torque of 1750 lb-ft in order to maximize fuel mileage.

These new ratings also enable downspeeding, to save fuel without compromising performance. The Cummins PowerSpec™ tool can assist you in determining the best array of components and parameter settings so that customers can optimize torque ramp-up and vehicle acceleration in the lower end of the gearbox and to assist in low-speed maneuvering.

Additional details on the ISX15 can be found at cumminsengines.com.